If your product arrives damaged, defective, or incorrect, please:
1、Submit Evidence: Send photos or videos of the issue to oursupport team for verification.
2、Assessment: Once confirmed, we'll review the case and offer aresolution (refund, replacement, or other solutions) based on theproduct's condition.
3、Resolution: Rest assured, we prioritize quick and fair resolutionsthrough our comprehensive after-sales process.
Contact us immediately, and we'll ensure the matter is resolvedsmoothly.

You can return your order within 48 hours of receiving it. For yourreturn to be accepted, the item(s) must meet the following conditions:
1、Unused and Unworn: The item(s) must be in the same condition aswhen you received them-unworn, unwashed, and not put in adryer.
2、Clean and Odor-Free: The item(s) must not have strong odors (e.g.
smoke, body odors) or be covered in pet or human hair.
3、No Damage or Stains: The item(s) must not be stained, damaged.
or altered in any way.
4、Good Packaging box: The packaging box must be in good condition,
and all original tags (sewn-in or hang tags) must still be intact.
Please ensure your return meets these conditions to avoid any delaysor issues with processing. lf you have any questions, feel free tocontact us!

Once we receive and inspect your return, we'll send you an email toconfirm its arrival and let you know if your refund has been approvedor rejected. lf approved, your refund will be processed, and theamount will be credited back to your original payment method within1-2days.
If you haven't received your refund yet, we recommend:
Checking your bank account again.
"Contacting your credit card company, as it can sometimes taketime for the refund to appear.
If you've done all of the above and still haven't received your refund.
please reach out to us at gzcg2008@hotmail.com. We're here to help!

Yes, exchanges are possible, but they are subject to conditions.Pleasecheck our return policy to ensure your item qualifies! Here is thereturn policy link:Refund policy
"lf your product meets our return criteria, we can accept the returnOnce we receive the returned item, we'll send you a replacementof a similar price that you'll love.
If your product doesn't meet the return conditions, we won't beable to process an exchange.Please check our return policy toensure your item qualifies!

No problem! lf you can't find the answer you're looking for, our teamis here to help. Simply reach out to us at gzcg2008@hotmail.com, and we'llget back to you as soon as possible. Your satisfaction is our priorityso don't hesitate to ask-we're happy to assist!