Shipping & Delivery FAQ
We ship almost worldwide. Nonetheless, there is a small list ofcountries that we cannot accept deliveries to. This is mostly down tointernational embargoes or problems getting goods through customs.You will be notified if we're unable to ship to a specific location.
We have warehouses in the United States, Germany, the UK, Canada,and Australia. Orders are prioritized for shipment from the nearestavailable warehouse. lf items are out of stock locally, we will arrangedelivery from another warehouse. General shipping timelines are asfollows:
"Standard Shipping:5-12 business days.
Express Shipping: 2-5 business days (requires an additional cost)
Please note that the specific delivery time for your order will bedisplayed in the shipping details on your order page. This informationis the most accurate and up-to-date for your shipment.
Can l track my order?
Yes, once your order is shipped, you'll receive a tracking number viaemail.
Besides, most tracking numbers are able to find the shipmentinformation in this link Track order status ),or All-in-One Global Package Tracking | 17TRACK
Our tax/duty policy varies by region:
US & UK Customers: All shipments are entirely tax-free.
"Canada, EU Countries, & Australia:
*Standard Shipping: No additional taxes/duties.
*Express Shipping: May incur partial import duties (we recommendselecting Standard Shipping to avoid this).
Other Countries: Please review your local tax regulations fordetails, or contact our support team for guidance.
If you encounter unexpected fees upon delivery, please contact usright away-we're here to help!
Courier companies include DHL, FedEx, UPS, USPS, and shippingcouriers available in your country.
We strive to deliver your order within our standard time frames, butsometimes delays occur due to factors beyond our control. lf thishappens, we'll do our best to notify you in advance. lf you haven'treceived any updates and your order is running late, please get intouch with us so we can look into it and keep you informed. Yoursatisfaction is our priority, and we're here to help!
We totally get how frustrating this can be! Before reaching out, pleasedouble-check around your home, and ask family members orneighbors-sometimes packages are received by someone else andaccidentally set aside.
We totally get how frustrating this can be! Before reaching out, pleasedouble-check around your home, and ask family members orneighbors-sometimes packages are received by someone else andaccidentally set aside.
If your order still doesn't turn up, don't worry! Our Customer Careteam is here to help. Just contact us at gzcg2008@hotmail.com, and we'llinvestigate further to resolve the issue. Your satisfaction is ourpriority!